Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Verified ABA LLC ("Verified ABA," "we," "us," or "our"), the operator of the website at verifiedaba.com and related services (the "Service"). By creating an account, submitting a review, subscribing as an employer, or otherwise accessing the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Verified ABA is a credential-verified employer review platform for Board Certified Behavior Analysts (BCBAs), BCBA-Ds, BCaBAs, and Registered Behavior Technicians (RBTs). Clinicians share firsthand experience with ABA employers. We aggregate those opinions into the Fidelity Score™, a composite rating intended to help clinicians evaluate employers.

Verified ABA is not a staffing agency, employment agency, recruiter, or party to any employment relationship. We do not verify individual facts asserted in reviews and do not vouch for their accuracy. Reviews are the opinions of their authors based on personal experience.

• Reviewer — a credentialed clinician who submits a review.
• Employer — an ABA organization reviewed on, or subscribing to, the Service.
• Review — ratings, written text, and caseload data submitted by a Reviewer.
• Fidelity Score™ — the composite score computed from verified Reviews per Section 9.
• Content — any text, ratings, data, or other material submitted to the Service.
• BACB — the Behavior Analyst Certification Board®, which issues the credentials we verify.

You must be at least 18 years old and hold an active credential eligible to submit a Review (BCBA, BCBA-D, BCaBA, or RBT as configured by the Service). Reviewers must provide a valid BACB certification number, which we verify against the BACB public registry before a Review is counted toward any Fidelity Score™. Reviewers who cannot be verified may have their Reviews declined or held.

When you submit a Review, you represent that:

• I represent that I have personally worked for the employer I am reviewing.
• I represent that the ratings and written content reflect my own firsthand experience and opinions.
• I represent that I have not been compensated by the employer or any competitor to submit this Review.
• I represent that I have not included protected health information or individually identifying information about any client or the client's family.
• I represent that I have not deliberately included details that could uniquely identify me (e.g., exact start and end dates, a named supervisor in a role held by a single person).
• I represent that factual statements in my Review are true to the best of my knowledge, and that subjective statements are identified as my opinion.
• I represent that I am not subject to a non-disparagement or confidentiality provision that prohibits this Review, or if I am, I accept sole responsibility for submitting it.
• I represent that I have reviewed and agree to the Community Guidelines and this Agreement.

You understand that Verified ABA relies on these representations and may remove Reviews, suspend accounts, or cooperate with third-party legal process if representations are materially false.

You may not submit Content that:

• contains protected health information, client names, or client-identifying details;
• names or uniquely identifies a specific coworker, supervisor, or other individual (by position in a role held by one person, for example);
• makes factual claims of illegal conduct without a reasonable basis;
• is intended to harass, defame, or intimidate;
• infringes the rights of any third party (including copyright, trademark, and rights of publicity);
• violates any applicable law, professional ethics code, or contractual obligation you have other than ordinary non-disparagement clauses in employment agreements;
• is posted by, or on behalf of, someone with a material undisclosed conflict of interest (e.g., paid by a competitor of the Employer);
• is generated or substantially augmented by artificial intelligence or another automated system without clear disclosure.

You retain ownership of Content you submit. You grant Verified ABA a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, sublicensable license to use, host, display, reproduce, adapt, excerpt, aggregate, and distribute your Content as part of the Service, including in aggregate statistics and the Fidelity Score™, and in promotional or analytic materials that do not include personally identifying information.

The Service is designed so that Reviewers appear publicly without their name, email, or BACB number attached to any Review. Identity data used for credential verification is stored in a separate, access-audited store that is not joined to published Reviews in ordinary operation. We also defer publishing employer-specific data until an employer has received a minimum threshold of verified Reviews, so that no single Review can implicitly identify a Reviewer.

We cannot, and do not, promise absolute anonymity. Valid legal process, a court order, a law-enforcement request accompanied by appropriate legal authority, or a credible threat to safety may require us to produce identifying information. See Section 14 and our Legal Process policy.

You are also responsible for not self-identifying in the body of your Review. See the guidance in our Community Guidelines and the real-time warnings surfaced during review submission.

The Fidelity Score™ is a composite numerical rating (1.0 to 10.0) computed from verified Reviews using dimension weights published in our Methodology page. A Fidelity Score™ is not published for an employer until we have received a minimum number of eligible, verified Reviews. Recency weighting is applied. The underlying formula is subject to change; changes are disclosed on the Methodology page.

The Fidelity Score™ is an aggregate of user-submitted opinions and ratings. It is not a statement of fact by Verified ABA and is not a professional certification, credential, or endorsement.

Employers may claim their page, update factual details (e.g., address, service setting), and post public responses to individual Reviews. Employer responses must comply with these Terms and may be moderated. Employers may not use claim or response mechanisms to retaliate against Reviewers or circumvent Reviewer anonymity.

Consistent with 47 U.S.C. § 230(c)(2), Verified ABA may, at our sole good-faith discretion, restrict access to, remove, edit, or decline to publish Content we consider obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such Content is constitutionally protected. Moderation decisions are discretionary and not promissory: nothing in these Terms obligates us to publish any particular Review, to remove any particular Review on request, or to moderate any Content in any particular way.

See our Moderation Policy for the current approach we apply. The policy describes practice, not an enforceable guarantee.

Employers who believe a Review violates these Terms may submit a dispute through the form at /employer/dispute. We review each dispute in good faith. Our decision is discretionary and not appealable as a legal matter. Submission of a dispute does not waive, modify, or extend any statutory rights.

"Verified ABA," the shield mark, and "Fidelity Score" are trademarks of Verified ABA. BACB®, Board Certified Behavior Analyst®, BCBA®, BCBA-D®, BCaBA®, and RBT® are registered trademarks of the Behavior Analyst Certification Board, Inc. Verified ABA is not affiliated with, endorsed by, or sponsored by the BACB. Use of BACB marks on the Service is limited to descriptive reference (nominative fair use).

Requests seeking Reviewer identity or other non-public information must be served by valid U.S. legal process. Where lawful and reasonable, Verified ABA will notify the affected Reviewer in advance so that the Reviewer may assert objections, including the First Amendment and anti-SLAPP defenses recognized in Dendrite International, Inc. v. Doe No. 3, 775 A.2d 756 (N.J. Super. Ct. App. Div. 2001), and Doe v. Cahill, 884 A.2d 451 (Del. 2005), and analogous authority in other jurisdictions.

See our full Legal Process policy.

Notices of alleged copyright infringement under 17 U.S.C. § 512 may be directed to our designated agent at dmca@verifiedaba.com. The notice must include the elements required by the statute.

The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. Verified ABA does not warrant that any Review is truthful, accurate, complete, or free of error. Nothing on the Service constitutes legal, clinical, employment, or financial advice.

To the maximum extent permitted by law, Verified ABA and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. In no event shall our aggregate liability for any claim arising out of or relating to the Service exceed the greater of (a) the amounts paid by you to Verified ABA in the twelve months preceding the claim, or (b) one hundred U.S. dollars ($100).

You agree to indemnify and hold harmless Verified ABA and its affiliates from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (i) your Content, (ii) your violation of these Terms, or (iii) your violation of any applicable law, ethics code, or third-party right.

We may suspend or terminate your account at our discretion, with or without notice, for any or no reason, including a material breach of these Terms. You may close your account at any time. Sections 7, 13, 16–18, 20, 21, and 23 survive termination.

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules.

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by a mutually acceptable arbitration provider in accordance with its then-applicable rules. The seat of arbitration shall be Philadelphia, Pennsylvania. Arbitration shall be conducted on an individual basis.

Class action waiver. You and Verified ABA each waive any right to participate as a plaintiff or class member in any purported class action, collective action, or representative action.

Nothing in this Section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual-property rights.

We may modify these Terms. Material changes will be posted with a new Effective Date. Where required, we will notify registered accountholders by email or on-site notice. Continued use of the Service after the Effective Date constitutes acceptance of the updated Terms.

If any provision of these Terms is held invalid, the remaining provisions shall remain in full force. These Terms, together with the Privacy Policy, Community Guidelines, Moderation Policy, and Legal Process policy, constitute the entire agreement between you and Verified ABA with respect to the Service. No waiver of any provision shall be effective unless in writing. You may not assign these Terms; we may assign freely.

Questions about these Terms may be directed to legal@verifiedaba.com.